Legal
Privacy Policy
Last updated: July 30, 2026
Hynds AI (“we,” “us,” or “our”) is an independent software provider that develops and operates AI-powered operational and communications-enabled software platforms—including CrewForge—that enable independently owned businesses to manage their own customer communications. We also provide AI operations consulting and advisory services. This policy explains what information we collect when you visit hynds.ai, why we collect it, and the choices you have. We keep this simple and honest—we only collect what we need to respond to you and run our business.
Information We Collect
We collect information in two ways:
Information you give us
When you submit our contact form or complete our AI Operations Readiness Assessment, we collect the details you choose to provide—typically your name, email address, company name, and the content of your message or assessment responses. You control what you share.
Information collected automatically
Like most websites, we use analytics to understand how visitors use our site (for example, which pages are viewed and general location at the city level). This is collected through Google Analytics, which uses cookies and similar technologies. This data is aggregated and is not used to personally identify you.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule conversations.
- Prepare and deliver assessment results you request.
- Follow up about consulting engagements and our services.
- Understand site usage so we can improve our content and offerings.
We do not sell, rent, or trade your personal information to anyone.
How We Store and Share Information
Information you submit is stored securely and is accessible only to Hynds AI. We may share information with trusted service providers who help us operate our business—for example, our hosting platform, email notification service, and analytics provider. These providers only receive what they need to perform their function and are not permitted to use your information for their own purposes.
This operational sharing never includes using mobile phone numbers or SMS opt-in consent data for marketing or promotional purposes, and we never sell or share that data with third parties or affiliates for their own marketing. See Mobile Information & SMS Consent below.
We may also disclose information if required by law or to protect our legal rights.
Mobile Information & SMS Consent
Mobile phone numbers and opt-in consent data will not be shared or sold to third parties or affiliates for marketing purposes.
When mobile phone numbers and SMS opt-in consent are collected—whether directly by Hynds AI or through a software platform we operate, such as CrewForge—that information is used only to deliver the messages the recipient has requested and to support those messaging programs. We may disclose mobile information only to the parties necessary to provide the service—including our messaging platform providers, telecommunications carriers, and operational vendors—and only as needed to:
- Deliver the messages a recipient has requested.
- Process HELP and STOP requests and manage opt-in and opt-out status.
- Detect, prevent, and address fraud, abuse, or security issues.
- Provide customer support related to messaging.
- Comply with applicable law and lawful requests.
These disclosures are strictly operational. Mobile phone numbers and SMS opt-in consent data are never shared or sold to third parties or affiliates for their own marketing or promotional purposes. Consent to receive messages is specific to the business a recipient opted in with and is not transferred between businesses, brands, or affiliates.
Cookies & Analytics
Our site uses cookies to enable analytics and improve your experience. You can control or disable cookies through your browser settings. Disabling cookies will not prevent you from using the core features of our site. To opt out of Google Analytics across all sites, you can install the Google Analytics Opt-out Browser Add-on.
Your Choices & Rights
You can request to access, correct, or delete the personal information we hold about you at any time. Just email us at [email protected] and we’ll take care of it. If you’ve asked to hear from us and change your mind, let us know and we’ll stop.
Data Retention
We keep the information you submit only as long as needed to serve you and for legitimate business or legal purposes. When it’s no longer needed, we delete it.
Children's Privacy
Our site and services are intended for businesses and professionals. We do not knowingly collect information from anyone under the age of 18.
Changes to This Policy
We may update this policy from time to time. When we do, we’ll revise the “Last updated” date above. Significant changes will be reflected here on this page.
Contact Us
Questions about this policy or your information? Reach out anytime:
