Privacy Policy
Last updated: March 14, 2026
Hynds.AI ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at hynds.ai, use our client portal at support.hynds.ai, or engage with our AI implementation and training services.
1. Information We Collect
Information You Provide Directly
When you fill out a contact form, request a marketing audit, sign up for our client portal, or otherwise interact with our services, you may provide us with:
- Name, email address, and phone number
- Business name, industry, and website URL
- Information about your marketing spend and business challenges
- Any other details you choose to include in form submissions or communications
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Section 5)
Information from Third-Party Services
If you sign in to our client portal using Google Single Sign-On (SSO), we receive your name, email address, and profile picture from Google. We do not receive or store your Google password.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide our services
- Deliver marketing audits, AI implementation, and training engagements
- Manage your account on our client portal
- Send you service-related communications (e.g., project updates, onboarding information)
- Improve our website, services, and user experience
- Analyze website traffic and usage patterns via Google Analytics
- Comply with legal obligations
We do not sell your personal information to third parties.
3. How We Share Your Information
We may share your information only in the following limited circumstances:
- Service Providers: We use trusted third-party services to help operate our business, including HubSpot (CRM and marketing), Google Analytics (website analytics), Resend (transactional email), and Abacus.AI (AI infrastructure and hosting). These providers access your data only to perform services on our behalf.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We take the security of your data seriously. Our infrastructure is built on SOC 2-compliant and HIPAA-ready platforms. All data is encrypted in transit (TLS/SSL) and at rest. Access to personal information is restricted to authorized personnel only. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and session information
- Analyze website traffic and user behavior (via Google Analytics)
- Track marketing effectiveness (via HubSpot)
You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features on our website.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent for data processing where consent was the basis
To exercise any of these rights, please contact us at [email protected].
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we securely delete or anonymize it.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: